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The solution
TickNGo, the ticketing system designed for every sales channel
From online ticket sales to purchases on site, TickNGo connects the digital platform, automatic ticketing and access control. Tickets, tours, audio guides and vouchers, all from a single catalogue, always up to date wherever you sell. No start-up costs: kiosks provided free of charge, tax compliance included and payouts straight to your bank account.
FROM THE ENTRANCE TO THE EXPERIENCE
Tickets and services, on a single platform
The visitor experience can start long before the entrance. With TickNGo you can add audio guides, guided tours, educational activities and vouchers to your tickets, building an offer that can grow over time.
Admission tickets
Sell tickets online and on site, with prices and availability always aligned across channels. You set up time slots and fares based on the venue’s needs.
Audio guides
Create and sell audio guides directly from the platform. After purchase, visitors receive a QR code to access the content on their own smartphone during the visit.
Guided tours and educational activities
Organise tours and activities by defining the calendar, slots, availability and age groups. Individual visitors, groups and schools book according to the places available.
Vouchers for agencies and tour operators
Create vouchers dedicated to the B2B channel, usable at the entrance via QR code and convertible into tickets. Bookings and admissions stay in order, with no parallel management.
MANAGEMENT TAILORED TO YOU
Ticketing software built around your needs
No two venues work the same way: every organisation has different needs. TickNGo grows with you, integrating sites, services and sales channels as required.
Grows with your venue
From a single site to a network of venues, you add services and sales channels over time without changing platform.
Integrates with your systems
TickNGo talks to the software and platforms you already use, without disrupting what is already up and running.
Easy to use
An intuitive interface lets operators and managers work independently, with no complex procedures or long training times.
ONLINE AND ON SITE
Two sales channels, one single management
Some visitors buy before the visit, others prefer to do so once they arrive: TickNGo connects the two moments in the same flow, with no difference for whoever manages the sale.
Shared availability
Places and availability stay in sync between online and on site.
Consistent prices and rules
Fares and sales conditions stay consistent across channels.
Centralised sales
Transactions flow into the back office, giving an overall view of your operations.
Take your offer online: visitors buy from desktop, tablet or smartphone, with e-ticketing and online ticket sales always on. The store is customisable and built into your website, with secure digital payments and transactions always under control.
Let visitors buy tickets and services right on the spot through self-service kiosks connected to the platform, choosing from the available payment methods.
THE TICKNGO KIOSKS
Cash or cashless? Choose the right configuration
Every electronic ticket office has different habits and flows. For on-site sales TickNGo provides two ticket machines: Smart, to accept cash and digital payments, and Lite, dedicated to cashless transactions.
Smart Kiosk
Cash and digital payments
- Cash payments with banknote reader and change
- Credit/debit cards and Satispay
- Pick-up of tickets bought online
- Sliding interface and illuminated LED profiles
- VDS anti-tamper certification
Lite Kiosk
Everything in cashless mode
- Credit/debit cards and Satispay
- Receipt printer and EMV terminal
- Pick-up of tickets bought online
- Sliding interface and illuminated LED profiles
Platform and kiosks provided free of charge
You can start with no set-up costs: the platform is included and the TickNGo kiosks are provided free of charge, with no fees and no upfront investment. The model is based on a per-ticket fee set according to volumes, while activation and installation are agreed based on the project.
BACK OFFICE AND REPORTING
Sales and revenue, in a single dashboard
Sales, revenue and business trends flow into a single dashboard. You see what is happening, keep track of fiscal matters and always have an up-to-date picture of your ticketing.
Real-time reporting
View up-to-date data on sales, admissions and business trends through dedicated reports.
Payments and revenue
Secure, traceable electronic payments for tickets and services. Payouts arrive directly in your bank account, in real time: no middlemen, no waiting.
Integrated tax compliance
The platform includes fiscal compliance, including the submission of takings to the Italian Revenue Agency.
EVERY ADMISSION UNDER CONTROL
From the ticket to the entrance, without breaking the flow
When the visitor arrives, checking the ticket must be quick and suited to the space available. TickNGo reads QR codes and lets you choose between different configurations, from the automatic gate to mobile control.
sMove Wave
Access gate with an advanced locking system, connected to the data network and power supply, which does not require dedicated security personnel. An access control system that operates autonomously.
Door.Gate Pedestal
A portable device with Wi-Fi and battery, positioned wherever needed. It can support up to three readers per operator.
Mobile access control
A handheld reader for supervising staff, designed for admission control where more flexibility is needed.
A SYSTEM YOU CAN RELY ON
Technology and support for everyday work
Behind every sale and every admission there is infrastructure that has to keep working. Alongside the platform, TickNGo provides tools for connectivity, data protection and operational support.
Satellite connection
In areas with limited connectivity, the satellite connection offers an alternative for continuing to use the platform.
Data security
Data and transactions are handled with tools dedicated to their security and integrity.
Support
The Call Center and Back-office support operators with the needs of daily use of the platform.